What to Do When Your Vending Machine Breaks

Vending machines can be a lifesaver if you’re working late in the office or if you’ve missed lunch and need something to tide you over while you’re on the go. But when a vending machine isn’t working right, it can be a frustrating experience for the customer—as well as the vending machine owner.

When the snack machine is broken in Dallas, TX, a customer can’t get their munchies, beverage or other necessary items. And for the owner of that vending machine, it means lost profits. It can also possibly mean lost repeat business, as a customer might remember their frustrating experience with a broken vending machine and avoid it entirely in the future.

Fortunately, there are some things a vending machine owner can do to attempt DIY vending machine repair in Dallas, TX. If the problem is indeed a mechanical malfunction, or something else wrong internally with the machine, it may still require a call to a professional vending machine service to fix. But here are some DIY tips for vending machine repair.

Is it plugged in?

This seems like such an obvious question, but perhaps that’s why it’s often overlooked. The first thing to check when a vending machine isn’t working is to check the power. Start by checking to see if the machine has been unplugged. A vending machine won’t work without power, and the solution to a broken vending machine may be as simple as plugging it back in. It’s also possible that a GFCI (ground-fault circuit interrupter) outlet may have been triggered, requiring you to hit the “reset” button on the outlet.

Check the money paths

Even though many vending machines now take credit cards and touchless payment options like Apple Pay and Google Wallet, most of the time they still rely on cold, hard cash. But cash can be quite dirty and gum up the works of the money paths—and this means it can also get stuck in the machine. You can try clearing out the money path by opening up the machine and taking the top part of the coin mechanism out. It might be a good idea to clean the money path every time the bills and coins are replenished.

Keep it level

If a vending machine is not level, it may not function correctly. For example, items may not drop down as intended, and it may not give proper change in some instances. Simply making sure the machine is level during operation can solve a number of problems—and make sure it’s safe from potentially falling and injuring someone.

If you have tried all these options and still have a vending machine that is broken or not working correctly, contact ABC Vending Co. today to have an experienced technician come help with vending machine repair in Dallas, TX. With more than 25 years of experience serving clients throughout the metroplex, we’re your best choice for fixing a broken snack machine in Dallas, TX. We look forward to assisting you soon!

Read More